September 16, 2007 12:13 PM PDT

Why Apple isn't selling more Macs

There is an interesting article in the New York Times today (September 16th) that anyone involved with personal computers should read. It's called "A Window of Opportunity for Macs, Soon to Close" and it was written by Randall Stross, a professor of business at San Jose State University.

The main point of the article is that Apple should be selling many more Macintosh computers than it is. I agree completely.

The author points out that the release of an obviously half-baked version of Vista provided Apple with a golden opportunity to sell computers to people who don't want Vista. In my opinion, no one should buy a new computer with Vista until 2.5 years after its release. For more, see my September 2nd posting "I pity the fool (Windows XP good, Vista bad)."

Leading up to the release of Vista, which anyone in the field knew would suffer bumps in the road, Apple's marketing team blew a golden opportunity. The article describes a whole host of mistakes that Apple has made to get this point. Huge mistakes and many of them.

Macs account for only 3 percent of personal computers. My Mac experience is very limited, but I'm sure that judged on merits, it deserves a much larger market share. If nothing else, just being (mostly) immune to viruses, spyware and other forms of malicious software should get it 10 percent market share without a single employee at Apple working on marketing.

The fallout from miserable Mac sales is not limited to Apple. Windows users suffer too, because without increasingly popular Macs, Microsoft can continue doing things the way it always has. Thus Windows users suffer from poor quality work done by an organization that doesn't have it's feet to the fire.

This isn't the first time Microsoft has benefited from the brutal marketing mistakes of competitors. Anyone remember OS/2?

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Add a Comment (Log in or register) 7 comments
Apple is just being Apple
by billcy September 16, 2007 2:21 PM PDT
Apple's are overpriced and lack of compatiblity is a problem and software and hardware support is nowhere near what there is for a Windows based computer. They are a hardware company that competes with Dell, HP, IBM, ACER, Gateway etc. whereas Microsoft is primariy a software company that competes with just Apple and versions of Linux on home computers. Apple is getting like Sony, great conception but pricing and marketing missing the mark.
Reply to this comment
Read It And Weap.
by ezfa September 16, 2007 3:34 PM PDT
Next time dont make stupid statement in which you know nothing about, I
wouldnt Exactly call these numbers miserable.


http://www.apple.com/pr/library/2007/07/25results.html

http://blog.wired.com/gadgets/2007/08/apple-now-third.html
Reply to this comment
NONSES !!!
by Alexrod55 September 16, 2007 4:56 PM PDT
I have a new mac and I will buy another in January 2008 not to mention my new ipod i will also buy apple is more reliable than windows i have them both I rarely use windows.

I think Mac user disagree
Reply to this comment
What are you smoking?!
by ClarkShuler September 16, 2007 9:32 PM PDT
Apple's technical support is light-years ahead of PC's. Because Microsoft is a software company their support sucks because they have no idea how their work performs! Hardware support is spotty because different vendors= different issues. Apple was recently rated (again) as having the highest satisfaction rate with its service. Read before you speak.
Reply to this comment
Calm down, folks!
by tenc21 September 16, 2007 10:02 PM PDT
Michael has readily and often admitted he's ignorant of the Mac world. IMHO, he does a decent job of parroting what the NYTimes article said; so, people, don't shoot the ignorant parrot, blast Apple for being stupid marketing-wise.

What could've been useful is for Michael to have become conversant with Mac. Then, if it remained his opinion, explain why Windows with all of its faults should still be preferred over Mac. If fluent in Mac, he could've compared OSes and show how OS X is in fact no better or far better than XP or Vista. No one can deny the brute fact that there are more Windows users than Mac users; and so, for businesses to be profitable, conversions from Mac to Windows are simply not cost-effective. This not to say Michael couldn't have escaped the herd and led the charge to a new and better world...Mac. But what would you expect from a blogger who lacks the intelligence to flee a sinking ship, any sense of logic, and a comprehensive view of computers?
Reply to this comment
Apple needs to buy Parallels
by erisajd October 1, 2007 8:29 AM PDT
If Apple sold its computers with Parallels, XP and Boot Camp integrated into the operating system, along with both windows XP and parallels set up out of the box - think about the marketing opportunities.

The cost would be $75 a unit including parallels and XP -= a computer which natively is safer than a windows unit. Better built. Better customer service with a better machine and the choice of operating systems right out of the box.

What would people do if they did not have to spend hours setting up their computers and peripherals when they bought a new computer? What would they do if they could simply transfer their old data and apps right to their new system in an hour, by running a program and plugging in a cable? How would they react to joining a network and printing to a printer attached to the network or even a new computer immediately?

Nah, the marketplace has spoken - nobody wants that. . . .
Reply to this comment
No, the marketplace hasn't spoken...
by tenc21 October 9, 2007 7:16 PM PDT
Only the obdurate and unenlightened persist in following the lesser path
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About Defensive Computing

Michael Horowitz is an independent computer consultant and the author of several classes on Defensive Computing. He views Defensive Computing as taking steps, when things are running well, to avoid or minimize the inevitable problems down the road. It's about educating yourself to the level where you can make your own intelligent decisions about keeping your computers and data happy and healthy. If you depend on computers, yet are on your own, without an IT department or nearby nerd, this blog's for you. His personal web site is michaelhorowitz.com.

He is a member of the CNET Blog Network and is not an employee of CNET.

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